Frequently Asked Questions
About Sailor rose
Who are you?
We independently owned and operated garment company located in New York City and Portland, Maine. We design and produce our products in Maine and New York City.
Quality and Craftsmanship Keeping production close to home ensures quality and supports our community.
Will my dress shrink?
We recommend washing clothes inside out on the gentle cycle with cold water and mild soap, then hang dry. You can also hand wash. Due to the quality of the fabrics the colors can stay vibrant for years. Liberty Fabrics have been in the business making fabrics since 1873. I still have a shirt made of their fabric that my grandmother sewed in the 1970's. It has withstood many washings, wearings, and dryings and still looks wonderful.
Wholesale Inquiries Please contact us at wholesale@sailorrose.com
Ordering
How much is shipping?
Shipping within the U.S. is free via First Class Mail. To ship via Priority Mail it is $6.00 for the first dress and $2 for each additional dress. Please email us for international rates.
Are there any other charges? Like handling or taxes?
Tax is added for New York residents only.
Do you ship internationally?
Yes we do. Please contact us via email for specific prices and shipping times. Shipping times vary from country to country, and should take about 5 to 12 days to receive your order.
How long will it take to receive my order?
All orders ship within 1-3 business days of placement. For express shipping please contact us.