About Sailorrose

Who are you?
We are a small company located where we grew up and learned to see; in New York City. We believe in designing and producing our products locally.

Besides making dresses, we like National Parks, history, Bird Migrations, drawing, hiking and camping. Music, road trips, photography, made-up games, reading, and movies. And cats.

Quality and Craftsmanship
We believe in keeping jobs at home, not using sweatshop labor, and paying a living wage. We have  found that keeping production close to home ensures better quality. It also keeps the carbon footprint smaller. We believe in quality goods sewn with care by craftspeople.

What makes your dresses unique?
Care has been given to each seam, button and cuff. The design is one thing, but forming it into the piece is what distinguishes it. We like to know our manufacturers, pattern makers and graders. We have visited their shops and they are Mothers, Fathers, Friends, Workers;  just like us. We work together, and the craftsmanship gives us pride. We hope that you will feel as good about our clothes as we do.

Do you make custom dresses to order?
Please call or email us for more information. It is available on a case by case basis.

Are other sizes available?
Yes, often we can make sizes other than those listed in the description. Send us and email and let us know what size you are looking for.

Will my dress shrink?
We recommend washing clothes inside out on the gentle cycle with cold water and mild soap, then hang dry. You can also hand wash. Due to the quality of the fabrics the colors can stay vibrant for years. Liberty of London has been in the business making fabrics since 1875. I still have a shirt made of their fabric that my grandmother sewed in the 1970′s. It has withstood many washings, wearings, and dryings and still looks wonderful.

Are your dresses sweatshop-free?
Yes they are. We feel that complying with the fair labor act is important, as is keeping more jobs here in the United States, and paying a living wage. In the last decades too many jobs have been moved overseas. We would like to bring some of them back.

Wholesale Inquiries
Please contact us at wholesale@sailorrose.com

Ordering

How much is shipping?
Shipping within the U.S. and Canada is $8.00 for the first dress and $2 for each additional dress. Please email us for international rates.

Are there any other charges? Like handling or taxes?
No. We want to keep it simple. Tax is added for New York residents only.

Do you ship internationally?
Yes we do. Please contact us via email for specific prices and shipping times. It’s a little different from country to country, and should take about 5 to 12 days depending on how far away you are to receive your order.

How long will it take me to receive my stuff?
All in stock orders ship within 2-3 business days of placement. If a dress is out of stock we will contact you and it will take 2-4 weeks for shipment. We ship first class via UPS from New York, NY. Depending on your proximity to us, it will typically take between one and three days for you to receive your package (longer when going outside the U.S.). If you live in New York City give us a call about same day messenger service. If you need a package overnight please contact us about express shipping.

I made a mistake on my order! How do I fix it?
Email orders@sailorrose.com immediately. Seriously, she checks it constantly. We cannot guarantee that your order wasn’t filled lightning quick, but it is worth a shot.