Frequently Asked Questions


About Sailorrose

Who are you? 
We independently owned and operated garment company located downtown in New York City. We design and produce our products locally.

Quality and Craftsmanship Keeping production close to home ensures quality and supports our community.

Are other sizes available? 
Sometimes we can make sizes other than those listed in the description. Send us and email and let us know what size you are looking for.

Will my dress shrink? 
We recommend washing clothes inside out on the gentle cycle with cold water and mild soap, then hang dry. You can also hand wash. Due to the quality of the fabrics the colors can stay vibrant for years. Liberty of London has been in the business making fabrics since 1875. I still have a shirt made of their fabric that my grandmother sewed in the 1970's. It has withstood many washings, wearings, and dryings and still looks wonderful.

Wholesale Inquiries Please contact us at wholesale@sailorrose.com

Ordering

How much is shipping? 
Shipping within the U.S. and Canada is $6.00 for the first dress and $2 for each additional dress. Please email us for international rates.

Are there any other charges? Like handling or taxes? 
Tax is added for New York residents only.

Do you ship internationally? 
Yes we do. Please contact us via email for specific prices and shipping times. Shipping times vary from country to country, and should take about 5 to 12 days to receive your order.

How long will it take to receive my order? 
All in stock orders ship within 3-4 business days of placement. If a dress is out of stock we will contact you and it may take 2-4 weeks for shipment. If it is no longer available we will contact you. We ship via USPS Priority Mail (2-6 days) from New York, NY. For express delivery please contact us.